We continue to excel in providing best customer experience with our products and services and ensure that our Customers are completely satisfied.
If our Customers feel unsatisfied with our products and services, they can claim for a refund for their work, under the following circumstances.
1. 100% refund for cancellation before work has been picked by us or the customer has not provided the inputs.
2. partial refund if customer cancels during the progress of the work. Customer pays for work completed till that stage.
3. 100% refund, if the customer is completely unsatisfied with the quality and timeliness of the work, upon providing evidence.
We will process refunds within 2 to 4 business weeks.
We treat our Customers assets (designs, photoshop files, text, html, images, art work and other work) very confidential and our work as "work for hire". We neither use for our own use nor share with third parties, any of our customer work assets.
We collect Cusotmer's contact information (including name, address, telephone number and email address) for them to place orders and contact for information and support. We may occasionally contact customers to update on changes to our products and services. We will not share our customer information to others without their explicit permission.
We are accessible to our Customers 24x7 on email, chat and toll free number. We guarantee response within 2 hours for your critical work. We will keep your updated on the status of your work directly on our website and email. You can drop us an email, chat or call on your work or any business enquiry. We shall be happy to help you.